Privacy Policy

Last Updated

25 July 2021



Merchant Couriers (the company name) ("us", "we", or "our") private business corporation operates the site (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing services and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy, and inclusive of terms of use under the tab on the Site labeled Terms of Use.


Changes To This Privacy Policy

We reserve the right, at our sole discretion, to change or modify portions of this privacy policy at any time. If we do this, we will post the changes on this page and the date these Terms were last revised. We will also notify you, either through the Services user interface, in an email notification or through other reasonable means susch as sms or on our social media pages and handles. Any such changes will become effective no earlier than fourteen (14) days after they are posted, except that changes addressing new functions of the Services or changes made for legal reasons will be effective immediately. Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new policies.


Types of information we collect

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, surname, location, mobile number, email, age, sex, biographic image (photos), passport or ID numbers, local vehicle registration details, computer and mobile device details, passwords, social account names and social media handles, pincodes, payment information such as credit card, or relavant online and offline banking information and any other such relevant information that we collect for the operations and improvement of our day to day business activities.


Use of Information

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other means of communication that can be done on internet enabled device, such as a computer or mobile device. By using the Website or Mobile Delivery Services, you agree that we may communicate with you regarding Merchant Couriers and other entities by SMS, MMS, Instant Chat Messaging, Social Media Messaging or other electronic means to your mobile device and that information about your usage of our Services may be communicated to us. In the event you change or deactivate your email, or mobile telephone number, you agree to promptly update your Merchant Couriers account information to ensure that your messages are not sent to the person that acquires your old number or email address. To the extent you access the Service through a computer or mobile device, your mobile and wireless internet service carriers standard charges, data rates and other fees may apply. In addition, downloading, installing, or using certain computer or mobile services may be prohibited or restricted by your carrier, and not all mobile services may work with all carriers or internet enabled devices.


Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze the usage of our services.



Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


Account Registrations

You will be required to register with Merchant Couriers either using your email or mobile number or designated pincodes, in order to access and use the features of the Service. If you choose to register for the Service, you agree to provide and maintain true, accurate, current and complete information about yourself and the entity you represent as prompted by the company's registration forms. Registration data and certain other information about you are governed by our Privacy Policy. If you are under 13 years of age, you are not authorized to use the Service, with or without registering. In addition, if you are under 18 years old, you may use the Service, with or without registering, only with the approval of your parent or guardian.



You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for any and all activities that occur under your password or account. You agree to (a) immediately notify Merchant Couriers of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Site at any time.



If you are under 13 years of age, you are not authorized to use the Service, with or without registering. In addition, if you are under 18 years old, and 13 years old or above you may use the Service, with or without registering, only with the approval and supervision of your parent or guardian. No accounts registration of children under the age of 13 will be accepted, and if found by Merchant Couriers administration represantives, they may be declined and terminated for responsibility and privacy reasons of children under the legal age to use internet services without supervision.


Merchant Couriers Contact Information

Email: Address: Harare, Zimbabwe Telephone: +263772467352 or +263779495409